Influence

How To Easily Develop Virtual Intimacy On A Business Call

How To Easily Develop Virtual Intimacy On A Business Call

There really is nothing like being able to read social cues and body language in person. Face-to-face engagements will always be the gold standard of meetings and negotiations, which is why virtual meetings will never truly replace face-to-face interactions, but they have become a part of our daily lives as we move deeper into this …

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The Importance of First Impressions

The Importance of First Impressions

First impressions affect other in terms of your personal branding, your company branding, your customer service levels. If you start an interaction on the wrong footing or with the wrong impression, you’re immediately on the back foot. In customer service, making sure your customer service reps consistently display the right energy and tone of voice …

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How To Be A Better Public Speaker

How To Be A Better Public Speaker

What is the key to being a better public speaker? In order to answer this question, we should consider some of the greatest speeches of all time: Martin Luther’s ‘I Have A Dream’ speech, Nelson Mandela’s Rivonia trial speech, and Barack Obama’s 2008 Presidential inauguration speech. These three speeches are some of the most powerful …

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