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Did You Know...

Research shows that human likeableness, trustworthiness can be broken down or affected by 55% visual cues, 38% tonal cues, and only 7% from your actual words? In other words, when people decide to like you, do business with or trust you, they will often take their cues from how you say things, rather than the content. All the more reason to communicate with clarity and connectedness.

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