Month: July 2020

10 Ways To Get Your Audience Involved in an Online Meeting

Ask any professional living in the “new normal” of COVID 19, and they’ll say they’re TIRED of all these virtual meetings. I’ve had friends tell me that they’re physically and mentally drained at the end of the day and that getting people to engage during an online meeting is tricky. Over the last year, I’ve …

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The Art Of Shutting The *&@# up!

The Art Of Shutting The *&@# up!

How often have you been to a presentation and the presenter or salesperson has spewed out facts and figures like they’re an excited teenager screaming at a Justin Bieber concert? Learning to speak well means learning the importance of silence The art of silence is an important part of powerful and persuasive communication, but it’s …

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The Importance of First Impressions

The Importance of First Impressions

First impressions affect other in terms of your personal branding, your company branding, your customer service levels. If you start an interaction on the wrong footing or with the wrong impression, you’re immediately on the back foot. In customer service, making sure your customer service reps consistently display the right energy and tone of voice …

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9 Ways To Take The Pain Out Of Virtual Meetings

How many of us have been on a virtual meeting and thought the meeting to be painful, the presenter(s) dreadful, and the whole experience worse than watching paint dry? I’ve been there and “got the t-shirt” as they say. Virtual meetings can be boring drab affairs, but they DON’T have to be! Here are 9 …

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